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Frequently Asked Questions
What are your shipping options and delivery times?▼
We offer standard and express nationwide delivery. Most orders arrive within 3-5 working days, while premium flooring items may require specialized handling for safety.
How does your return policy work for flooring products?▼
You can return unused, unopened packs within 30 days of delivery. Please ensure items are in original packaging to qualify for a full refund or exchange.
Which payment methods do you accept online?▼
We accept all major credit cards, PayPal, and Apple Pay. For larger renovations, we also offer flexible financing options to help spread the cost of your project.
How do you ensure the quality of your flooring?▼
Every plank is sourced from sustainable forests and undergoes rigorous durability testing. Our products include long-term warranties to guarantee performance in high-traffic areas of your home.
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